Click and Collect
Choose the free click and collect service if you are happy to pick up your ordered item in-store.
Collecting your item(s)
Hours of Collection
Monday - Saturday : 10am - 6pm
To collect your item on the same day as your order is placed, the order must be placed by 4pm and uplifted by 6pm of that day. In addition, an hour must be allowed between placement of the order and collection, for example an order placed at 11am will not be ready for uplift until 12pm of that same day.
For non-same-day collections, please see the hours listed above for possible collection times.
Please note, the Click & Collect option is available for pre-order items however you will not be able to collect until the item has arrived with us. In such a case, we will contact you with an exact date as to when the item can be expected in-store and ready for collection.
A copy of your confirmation email (either printed or on your phone) as well as a photographic ID card must be shown upon collection.
Please also note that if you have purchased your click & collect order using an American Express card you will be required to present this card upon collection.
Someone collecting on your behalf?
If you are unable to collect in person and would like to nominate someone else to collect your order on your behalf, they need to bring the confirmation email (either printed or on their phone) along with their own photo ID.
How to use Click & Collect
1. Selecting this option. At the checkout page, you will find a drop down menu under the “Delivery/Click & Collect” section.
This is set by default to the standard, 3-working days delivery option.
Click the drop down menu and scroll up to highlight the Click & Collect option, when it is highlighted click it and this will select the click & collect option.
This service is free.
2. Availability. Please note that collection in-store is only available between the hours of 10am-6pm, Monday-Saturday.
Only orders placed prior to 4pm will be available for same-day collection.
1 hour must be allowed between placement of the order and collection in-store of the order.
3. Collection. Please bring a copy of your order confirmation email (paper or electronic) as well as photographic identification.